Transforming people, products, and processes through human centric values.
What I do
Vision
I inspire people to action by articulating aspirations and opportunities.
“… some of my best memories are working with you, as you designed the key interactions for the assistant. The patterns *you* created will form the pattern for future interactions with intelligent computing. Who else can say that??? “
Scott Huffman - VP of Engineering, Google
Translation
I enable momentum by bridging business, engineering, and user goals.
“… your insight and thoughtfulness was so often the silent hand helping our users do more and make progress with things that matter to them…”
Simon Tokumine, Director of Product Management, Google
Perspective
I interpolate between 20,000 and 20 foot views across expansive ecosystems.
“…so few people have the eternal curiosity you exhibit for all things, the ability to connect dots and people with such lucidity, and the elasticity to constantly interpolate between the 50k foot and the 5 inch view across an expansive ecosystem like Google’s…”
Bobby Nath - VP of UX Google
Experience
From scratch to ship: Solving people’s problems by creatively crafting technology
Transformed how billions of people learn, write, communicate, and interact with technology by creating and launching 10+ products (Google Search, Google Ads manager, Google Assistant, Google Docs, Google Sky Map, Google Now, Android TV, Google Voice Actions, etc).
Granted 14 patents.
Won Grand Prize- Best Everyday Utility - Google Now at UX Awards
Scaling excellence: Solving organizational problems to deliver value for everyone
Transformed people into leaders through adaptive sponsorship and support strategies. I’ve built, led, scaled, and nurtured teams (ranging from 3 → 280 people) containing multiple functions, such as: visual, motion, interaction, voice, content strategy, research, operations, and engineering.
“There is a direct correlation between my success and Hector believing in me. His insight and support opened doors that catapulted me to my dream job and my team benefits directly from the lessons he shared.”
Natalie Phillips-Hamblett, VP Design at Zocdoc
Organizational UX Head of Android @ Home, Android Assist & Voice, Google Now, Google Search, Google Assistant, multiple innovation groups.
Igniting Innovation: Solving existential problems by questioning the status quo
Transformed processes into sustainable improvements that enabled human centric outcomes. Set a new standard of expectations around senior contribution by being Google’s first Distinguished Designer
Championed human centric design at Google by sponsoring programs targeting senior individual contributors- elevating the craft, creating community, and a sense of purpose.
“...What you did for me, and I suspect for many others, was a masterclass in managing complexity through critical dialogue. I will carry these lessons with me” Vikram Bapat Director of UX at Google
Maintained depth and relevance by constant publishing thought leadership. (14 articles)
“ Amazing experiment and insights. This should be a Netflix documentary :)“
Othar Hansson Principal Engineer at Google
Hired top talent by exposing thinking of innovation and human centered design. (35 talks)
“ I learned so much from you on how to recruit top UX talent, and what a force you were in drawing candidates to Google”
Nirada Vijay Executive Recruiting at Google
Featured in Wired, FastCo, Forbes, Business Insider, GQ, etc. Press
Created a new design function (Conversation Design) and evolved it into a Google-wide discipline
“ Hector - Thank you for being you and for being a supporter from the very start. I credit you with getting me excited about Google, even YEARS before it actually happened. “
Karen Kaushansky Staff Conversation Designer at Google
Expanded horizons and minimized risk to 20+ product teams by delivering 5+ yrs solutions unconstrained by short term constraints.
“ We tried an idea of exploring corridors more than a decade ago, which is now available on Google Maps as Explore. I was amazed to work with you “.
Masanori Goto - Director of Engineering, Google
Publications
Championing human-centric design
Mer.ai. Provocations and prototypes about AI.
The force behind stuff. A kids tale about the history of concepts, humans, nature and technology. Medium
The sale of the dead of the human. NFT captures de dead of the human as we know it and celebrates what’s yet to come. OpenSea.
I’m a hypocrite. A very good one. What is the force that you need to break out of the inertia of your prior convictions? Medium.
3 part conversation with Dr. Cynthia Breazeal about the relationship of tech and humanity. Medium
Part 1: Other dimensions of human experience like emotional and social connection, dance as a metaphor, and how people are emotionally driven.
Part 2: Empathy, disappointment, technology role from protagonist to auxiliary, how AI can help people flourish
Part 3: Curiosity, and how little humans embrace the combination of humanities and science.
Expand Your Curiosity To Build a Better World for the Next Generation. Applied empathy towards GenZ and many-to-many platforms. Medium
Responsive Environments - Harvard GSD (Real Lab). Book Contributor. Harvard
Making space for Grace in Technology: Elegance > Efficiency. Why Elegance is more imporant than effiency. Medium
Google Design Op-ed: More Human Ambiance in Ambient Computing How to make ambient computing work—for people. Google Design
Google Design Op-Ed: Contrary to Popular Belief A personal tale of managing your career by molding your character. Google Design
How Human Interaction is Shaping the Future of Technology Making technology adapt to humans and not the other way around. Medium
Google Sky Map- now with time travel- Google blog post
"My most significant and sustainable performance boost has undoubtedly come from recalibrating my core beliefs. It’s given me a sense of sovereignty that you can only attain once you’ve fully embraced who you are and who you aren’t, what you can and can’t do." — Hector Ouilhet, "Contrary to Popular Belief: A personal tale of managing your career by molding your character," Google Design's first Op-Ed.”
Rob Giampietro, Independent creative director | formerly Google, MoMA, RISD
Talks
Passionately provoking betterment
“ I love that you are challenging efficiency as the holy grail!”
Margaret Lee Design Executive Coach (ICF accredited), Speaker, Start-up Advisor
Comfort in Discomfort - video of talk SEMIPERMANENT Oct 2022 Wellington,New Zealand
Strategic Design and Management - Parsons School of Design Apr 2022 NYC,USA
Good hypocrisy - Design Subtropic Mar 2022 Miami,USA
Making Space for Grace in Technology - Circolo Del Design 2021 Jun 2021 Turin,Italy
The Human based Ambient Computing. - NextRise 2021 Seoul,Korea
More Human Ambience in Ambient Computing - SXSW Mar 2021 Austin,USA
Conversation with Hector Ouilhet - University of Rochester Nov 2020, Rochester,USA
Design For Women Roundtable - IA Collaborative Oct,2020
The Great Wave - The House of Beautiful Business Oct 2020 Lisbon,Portugal
Building products with customers - TNW Human-centricity Oct 2020
The ambience in ambient computing - Seattle Interactive Sep 2020, Seattle,USA
The Power of Diversity in Design - SCAD Apr 2020
UI and the Future of Customer Experience - Web Summit Nov 2019 Lisbon,Portugal
By People for People: Making Tech Adapt to Us - CX SF Forrester Oct 2019 San Francisco,USA
Woman in Tech Executive Salon - Odyssey Media Apr 2019 London,UK
End of Year Examiner - Copenhagen Institute of Interaction Design Dec 2018 Copenhagen,Denmark
Future State - SEMIPERMANENT Nov 2018 Melbourne,Australia
Open Mobile Summit - Nov 2018 San Francisco,USA
Making Tech adapt to us AGI Open MX Sep 2018 Mexico City,Mexico
Mobile World Congress Americas - Sep 2018 LA,USA
Kinnernet Venice - Kinnernet Aug 2018 Venice,Italy
Memorias del Futuro - Apr 2018 San Jose,Costa Rica
A Conversational Future: Making Technology Adapt to Us - SXSW Mar 2018 Austin,USA
Art + Tech + Design = Happiness - Spark Lab Aug 2017 Auckland,New Zealand
Future of future panel - SEMIPERMANENT Aug 2017 Auckland,New Zealand
Technology adapting to us - Tech Open Air TOA Jul 2017 Berlin,Germany
Portfolio review - Adobe/Behance May 2017 San Francisco,USA
Conversation in Design - ING Creatives Apr 2017 Dubai,United Arab Emirates
The future of conversational UIs - SXSW Mar 2017 Austin,USA
How people figure things out - SEMIPERMANENT May 2016 Sydney,Australia
Realizing the future through design - Portland Design Week ZIBA Aug 2015 Portland,USA
Interacting with listening machines - Listening Machines Nov 2015 NYC,USA
Press
Interviews and articles
Breaking digital patterns with Designer Hector Ouilhet - C/Change
Fortune 100 Leaders to Discuss Designing for Women, for the Benefit of All - IA Collaborative
Interview with Hector Ouilhet, Head of Design for Google Search, Assistant and News - UX Collective
The Ambiguity-Laden March Toward People-Centric Design - Forrester
Google UX Confessions - Method
The conversation, voice speaks up - Maize H-Farm
Transforming HCI Let’s talk NLP - Maize
Design Philosophy and UX Culture - Google Design
El traductor de mundos que trabaja en Google - Gatopardo
Héctor Ouilhet, el mexicano que revoluciona Google Assistant - Forbes
Il rapporto con la tecnologia? Per Google deve essere più umano - GQ Italia
Il futuro secondo Google: sarà la tecnologia ad adattarsi all’uomo, non viceversa - La Stampa Italia
Talento latino lidera mejoramiento de asistente de Google y sus dispositivos - La Nacion Costa Rica
Hector Ouilhet: Making Technology Human - 99U Adobe
Soundbytes: the future of communication - Blue Notes New Zealand
Die hilflosen Assistenten - Handelsblatt
The Google exec in charge of designing Search - Business Insider
Hector Ouilhet session - TNW Answers
19 Top innovators, 23 minutes - SXSW documentary
How A Designer's 3-Year-Old Daughter Is Humanizing Google - Fast Co
32 Productivity Tips From The World's Top Designers - Fast Co
How design is shaping the future at tech giants like Facebook - Wired
Google’s new chatbot won’t shut up and that’s a good thing - Wired
Latinx
Advocate for advancement
As one of Google’s most senior latinos, I sponsored, started, and supervised ongoing company wide investments that directly impacted 300+ latinx
Staffing (hiring, retention)
Education and leadership
Piloting and scaling product inclusion
Metrics stakeholder
“… you're the role model of a senior Latinx leader at Google for me, and I have deep admiration for how you show up with relentless enthusiasm, optimism, and authenticity…”
Daniel Rocha, Sr Director Engineering, Google
Publications
Google US - Latinos Out Load podcast
Hector Ouilhet on his Journey to Human Centric Design at Google - Latinx America's podcast
Work, Life, Balance - Latin X Point of View podcast
Leading through latinidad - National Hispanic Student Leadership Summit Apr 2019 Austin USA
Latinos in tech - California State University Mar 2019 Long Beach USA
Helping Latino students learn to code - Google.org Mar 2019 LA USA